Shipping policy
All orders are carefully prepared and dispatched by our team from Monday to Friday.
Dispatch Orders placed before 3pm (UK time) will be dispatched the same day. Orders placed between 3pm and 4pm — we will always endeavour to dispatch the same day, however this cannot be guaranteed. Orders placed after 4pm, or on weekends and bank holidays, will be dispatched the next working day.
United Kingdom We offer the following Royal Mail services:
- Royal Mail 24 (Next Working Day) — £6.99
- Royal Mail 48 (Standard) — £4.99
- Free Standard delivery on all UK orders over £150
British Isles (Guernsey, Isle of Man & Jersey)
- Royal Mail Tracked — £5.99
- Free delivery on orders over £150
Ireland
- Royal Mail → An Post (Standard) — €12.00
- DHL Express — €35.00
- Free Standard delivery on orders over €300
Mainland Europe
- Royal Mail → Local Carrier (Standard) — €15.00
- DHL Express — €35.00
- Free Standard delivery on orders over €350
Balearic Islands
- Royal Mail → Correos (Standard) — €15.00
- DHL Express — €35.00
- Free Standard delivery on orders over €350
United States
- Royal Mail → USPS (Standard) — $20.00
- DHL Express East Coast — from $35.00
- DHL Express West Coast — from $35.00
- Free Standard delivery on orders over $350
United Arab Emirates
- Royal Mail → Emirates Post (Standard) — 100 AED
- DHL Express — 150 AED
- Free Standard delivery on orders over 1,500 AED
Estimated delivery timescales for all zones are clearly detailed in our Shipping & Returns Guide.
UK Tracking Once your order has been dispatched, you will receive a shipping confirmation email containing your Royal Mail tracking number. You can track your parcel at any time via our Track Your Order page. We recommend checking your junk or spam folder if you do not receive your confirmation email within one working day of dispatch.
Customs, Duties & Taxes International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. A valid email address and phone number must be provided at checkout to ensure smooth customs processing and delivery.
International Tracking Please note that from time to time Royal Mail may utilise local carriers in the destination country where doing so will ensure a faster or more reliable delivery. In these instances, you will be notified by email once your parcel has entered the destination country. We recommend monitoring your junk or spam folder for carrier notifications, customs updates, and tracking information, as these emails can occasionally be filtered automatically. For additional assistance, please visit our Track Your Order page.
Packaging All orders are presented in our signature luxury packaging, carefully prepared to ensure your piece arrives in perfect condition.
Delivery Customers are responsible for providing an accurate and secure delivery address at checkout. We recommend selecting a location where parcels can be safely received. Once an order has been confirmed as delivered by the carrier, we are unable to accept responsibility for items that are lost, stolen, or left in an unsecured location.
For any further questions, please contact us at hello@reverielabel.co.uk.