Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Reverie Label. Throughout the site, the terms “we”, “us” and “our” refer to Reverie Label. Reverie Label offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction.
A breach of these Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone at any time.
You agree not to reproduce, duplicate, copy or exploit any portion of the Service without express written permission.
SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current. Any reliance on material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices and services are subject to change without notice. We reserve the right to modify or discontinue the Service at any time.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online and may be subject to limited quantities and return in accordance with our Refund Policy.
Certain products are made-to-order or customised, including but not limited to Mongolian fur coats and scarves. By placing an order for such items, you acknowledge that these pieces are produced specifically for you and are therefore non-refundable, except in the case of a verified fault.
We make every effort to display product colours and images accurately, however we cannot guarantee exact representation.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete and accurate purchase, billing and delivery information for all orders.
You are required to provide an accurate and secure delivery address, along with valid contact details, including email address and phone number where required. We shall not be held responsible for delivery issues arising from incorrect, incomplete or insecure information provided at checkout.
For international orders, you agree that any applicable customs duties, taxes or import fees are your responsibility. You also agree to provide accurate contact information to facilitate customs clearance and delivery.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or liability.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party content, products or services.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
Any submissions provided to us may be used without restriction. You are responsible for the legality and accuracy of your content.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy
SECTION 11 - ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice.
SECTION 12 - PROHIBITED USES
You may not use the site for unlawful or prohibited purposes, including violating laws, infringing rights, or transmitting harmful code.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All Services and products are provided “as is” without warranties of any kind.
We shall not be liable for any direct, indirect or consequential damages arising from the use of our Service or products.
We are not liable for any loss or damage arising from parcels confirmed as delivered by the relevant courier.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Reverie Label from any claims arising from your breach of these Terms.
SECTION 15 - SEVERABILITY
If any provision is found to be unenforceable, the remaining provisions will remain valid.
SECTION 16 - TERMINATION
We may terminate access to our Services at any time if these Terms are breached.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 19 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms should be sent to:
hello@reverielabel.co.uk
Reverie Label Ltd
Company number 16209523